Perfect Hair AG, Hertistrasse 27, 8304 Wallisellen, +41 (0) 52 544 16 00, firstname.lastname@example.org, www.perfecthair.ch (hereinafter referred to as PerfectHair.ch) is the operator of the website www.perfecthair.ch and the services offered therein, and is thus responsible for the collection, processing and use of personal information, and the compatibility of data processing with Swiss law.
Customer trust is important to us; for this reason PerfectHair.ch takes the issue of privacy very seriously and takes care to ensure appropriate security. Of course, PerfectHair.ch respects the legal provisions of the Federal Act on Data Protection (DSG), the Ordinance to the Federal Act on Data Protection (VDSG), the Telecommunications Act (FMG) and other data protection regulations.
The following information highlights which person-related information is collected by PerfectHair.ch, and for which purposes it is used:
1. Scope and purpose of collecting, processing and use of personal information
The website of PerfectHair.ch can be visited without having to state personal information. PerfectHair.ch only stores access data without personal reference such as, for example, the name of the Internet Service Provider, the webpage from which PerfectHair.ch is visited, the IP address or the names of requested files. This data is evaluated exclusively for the purpose of improving the offer by PerfectHair.ch. They do not permit inferences to be made about the visitor. Personal data is only collected by PerfectHair.ch if the customer voluntarily submits this within the context of ordering merchandise, when opening a customer account, or when registering to receive the newsletter from PerfectHair.ch. A newsletter is only sent if expressly requested. It is possible to unsubscribe from the newsletter at any time.
The information provided by you is used for the fulfilment and processing of the order. For the purposes of contract fulfilment, PerfectHair.ch forwards personal information to the company tasked with shipping, insofar as this is necessary for the delivery of the ordered merchandise. For the purposes of processing payments, PerfectHair.ch forwards the necessary payment information to the credit institution tasked with processing the payment and, if necessary, to the payment service provider tasked by PerfectHair.ch, and to the respective payment service provider selected in the order process.
When the contract has been fully processed, and the payment of the purchase price has been made in full, the personal data is then blocked against further use and deleted after the expiration of the statutory data retention period, insofar as no express consent has been submitted for the further use of the data.
Cookies help in many ways to make the visit to the website of PerfectHair.ch simpler, more convenient and more worthwhile. Cookies are information files which the web browser stores automatically on the hard disk drive of the computer when PerfectHair.ch is visited. Cookies neither damage the hard disk drive of the computer, nor is the personal information of the user transmitted to PerfectHair.ch by means of these cookies.
Cookies are used by PerfectHair.ch, for example, in order to be able to identify customers as registered users, without them having to log in separately. The use does not lead to PerfectHair.ch receiving new personal information about the online visitors. The vast majority of Internet browsers accept cookies automatically. Browsers can, however, be configured so that no cookies are stored on the computer, or so that a notification appears when a new cookie is received. The deactivation of cookies can mean that some functions of the website of PerfectHair.ch are no longer available for use.
3. Right to information, deletion and correction
The customer can demand, at any time, access to his or her personal information stored by PerfectHair.ch. A formal request for data access should be made in writing, along with the presentation of proof of identity. Furthermore, customer data can also be corrected or deleted at any time, insofar as no statutory regulations governing a data retention period do not permit this. This can be done by sending a appropriately formulated email to email@example.com. PerfectHair.ch would like to highlight that, when information is deleted, the use of services provided by PerfectHair.ch is either not possible, or not possible in full.
4. Data security
PerfectHair.ch utilises appropriate technical and organisational security measures, in order to protect personal information stored with PerfectHair.ch against manipulation, partial or complete loss, and against unauthorised access by third parties. The security measures of PerfectHair.ch are improved and adapted on a continual basis in line with technological developments.
5. Web analytics with Google Analytics
6. Integration of the Trusted Shops Trustbadge
Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.
In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.
Whenever a trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.
Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.
7. Point of contact
Should you have any questions regarding data protection on the website of PerfectHair.ch, or for access to information, or for an application for the deletion of information, please contact us via email at firstname.lastname@example.org.