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Shipping and payment terms

Shipping
The shipping of packages is managed by the Swiss Postal Service. Deliveries are possible exclusively to delivery addresses within Switzerland or the principality of Liechtenstein.
In case of self-collection you will receive an e-mail as soon as your order is ready to be collected. Please collect it at: PerfectHair AG, Hertistrasse 27a, 2. Stock, 8304 Wallisellen. 

Shipping costs
Deliveries are shipped within Switzerland and the principality of Liechtenstein. The cost of shipping for the B-Post tariff is CHF 6.90, for the A-Post tariff it is CHF 8.90, and for the A-Post against signature tariff it is CHF 10.90. You also have the choice of Saturday delivery (CHF 9.90) and self-collection (free of charge). With a purchase value upwards of CHF 150, the delivery costs do not apply at all (except A-Post Priority Signature).

Payment terms & methods
Orders placed via the website www.perfecthair.ch are to be paid for in principle in advance using the payment method stated on the website www.perfecthair.ch. The following payment methods are at your disposal: PayPal, credit card (Visa, Mastercard, American Express), Maestro, PostCard, PostFinance Direct, Twint, prepayment, payment on invoice (after a successful credit check). Insofar as delivery on invoice is stated as an option, the deadline for payment per shipment is 30 days.

If the deadline for payment is exceeded, PerfectHair is permitted to demand the payment of penalty fees up to an amount of CHF 20, in order to partially cover any costs incurred. The outstanding invoice amount, plus any penalty fees and interest on arrears can be transferred or factored for the purposes of debt collection.

When paying in advance, you will receive the account details of PerfectHair.ch with the confirmation email, after the order has been processed. They are as follows:

PerfectHair AG
Postfinance
Account: 85-517863-0
IBAN: CH16 0900 0000 8551 7863 0
BIC: POFICHBEXXX
Clearing: 9000

Insofar as we provide goods in advance of payment, e.g. with a purchase on invoice, in order to safeguard our own justifiable interests, we shall request when necessary a credit check which is done on the basis of mathematical-statistical modelling. For this purpose, we will pass on the necessary personal information for the credit check to a credit agency, and shall use the information received regarding the statistical probability of a credit default, in order to make a balanced decision on the justification, execution or termination of the contractual agreement. We will be happy to inform you upon request which credit agencies we have approached for this purpose.

A credit check can be carried out at any time, both for new customers and for existing customers. Up until the point in time when payment for the ordered products is made in full, or payment confirmation is received through the credit card provider, the delivered products shall remain, in any case, the property of PerfectHair.ch.


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